1. Processing Time
We process orders within 3-5 business days after funds are processed and cleared. We make every effort to ensure your items reach you as quickly as possible.

2. Shipping Methods
We offer both standard and express shipping options. Rates and delivery times vary based on the chosen method and your location.

3.Shipping Confirmation
You will receive a shipping confirmation email with tracking information once your order has shipped.

4. Delivery Issues
If your order arrives damaged, please contact our customer service immediately and provide photos of the damaged items. We are committed to resolving these issues promptly, but please note we cannot take responsibility for packages once they are in transit.

5. Returns & Exchanges
Due to the nature of our products, we do not accept returns or exchanges. If an item arrives damaged, please refer to our Delivery Issues policy above.